Shipping & return policy
Shipping
For orders above 99 Euro East of Eden Design delivers the products free of charge within Germany.

  1. For the delivery within Germany ( for orders up to 98 Euro), we set a flat-rate of 4,90 Euro
  2. For the delivery to the European Union countries listed below, we set a flat-rate of 9 Euro ( for packages up to 2 kg ): Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Great Britain, Irland, Italy, Lithuania, Latvia, Luxemburg, Malta, Monaco, the Netherlands, Polen, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.
  3. The shipping costs will occur at the end of you purchase.
  4. If you live in Berlin and surroundings you can gladly pick up your products directly from East of Eden Design office. Just let us know pe e-mail.
  5. If you come from a country not listed above we will be happy to send you our products. Please contact us via info@eastofeden.design to arrange the shipment.
Return Policy
Statutory right to cancel your purchase. If you are contracting as a consumer, you have the right to cancel the contract, within 14 days, without giving any reason. The cancellation period will expire after 14 days from the day on which you, or a third party nominated by you (other than the carrier), takes physical possession of the items. To exercise this cancellation right, you must notify us of your decision to cancel the contract by making a clear statement to us that you wish to cancel the contract. You may notify us by sending us an email to info@eastofeden.design.

Fill out the return form, and send it along with the items you want to return. The shipping expenses for returning an order are not covered by us, and must be paid by you, and must also be arranged by yourself. The items are your responsibility until they reach our warehouse. Please make sure you pack the return safely to prevent any damage to the products or boxes. Make sure the product’s original packaging is intact. Please keep receipts and tracking numbers as proof of sending the items back. You will receive your refund within 14 days after we receive the notification. However the refund will not be paid before we have received the items at our warehouse which which is located at:

Käthe-Niederkirchner-Straße 33, 10407 Berlin.

If the items are not received in their original packaging and in the same condition as you received it a deduction can be made in your refund similar to the decrease of the value of the items.